Chauvin Arnoux Group

14 Day Money Back Guarantee For All New Customers

We are so confident that you will be absolutely delighted with any product bought from Chauvin Anroux UK LTD that we will give you a "no-questions-asked" money back guarantee. Simply return the goods to us within 14 days of receipt, and we'll cheerfully give you a refund or credit. This guarantee is in addition to your statutory rights.

Just email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it within 14 days of delivery with your reason and request for a refund, your name, invoice number, product details and contact telephone number. We will then email you a returns form and returns reference number. You will be required to complete the returns form and send your item back for a refund (we do not cover return postal cost). Goods are refunded within 30 days.

In order to qualify for this money back Free Trial on our standard products please ensure that:

• You have sent the goods back to us properly packaged and insured against transit damage/loss.
• You have made a full return of goods supplied on that receipt including cables, drivers, software, manuals etc.
• You have not invalidated the warranty by breaking any seals to areas that have been restricted with warranty stickers.
• Your item is a standard off the shelf product and was not built to order or personalised to your requirements.(Enerdis items do not qualify)
• You have not damaged the product or software (including operating system installation) or otherwise broken our Terms and Conditions
• Limited to one product- where more than one item is ordered at the same time the 14 day guarantee will be on the first order line only