Chauvin Arnoux GroupChauvin Arnoux Group

Professional Electrical Measurement InstrumentationProfessional Electrical Measurement Instrumentation






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General Terms of Sale

  1. GENERAL TERMS
    • Our sales are submitted to the present terms which prevail over any purchase term, except formal and express exception from our part.
    • Prices and information on catalogues and other documents are only given for information; our Company is entailed only after written confirmation from our part.
      Similarly, orders negotiated verbally are only considered as final after written confirmation of both parties or after sending the order. Any modification while the order is under progress must also be expressly confirmed.
    • Our customers’ order can be cancelled only on written agreement of our Company and with conditions that will compensate for any loss.
    • Our offers are valid for 30 days only from notified date.
  2. RESEARCHES AND PROJECTS
    • Except if they are subject of a sales contract, the researches and documents of any kind given or sent by ourselves remain our entire propriety and must be given back on our request. In any case, they cannot be circulated nor carried out without our written authorisation.
  3. CONTRACT FORMATION
    • A quotation drawn up by ourselves, gives the special terms modifying or completing the present general terms. In case of order, this one will be considered as finally accepted by ourselves only after our written acceptance. This acceptance will be in this case considered as the special terms.
  4. DELIVERY AND SHIPMENT
    • Unless express contrary agreement
    • Our deliveries are Ex works or Ex warehouses, taxes not included
    • For deliveries or shipment in Metropolitan France, carriage and packaging costs will be charged according to the total amount of the order taxes not included; with fixed rate mentioned on our offers and order receipts; or with actual costs
    • The conditions of this section do not apply to shipments out of metropolitan France; which are shipped carriage and packaging forward.
    • Our goods are always sent at consignee’s risk. They are not insured for transports risks.
    • Delivery date is purely given as an indication; it does not entail our Company but it will be respected as far as possible. No penalties for late delivery will be paid, notwithstanding any reservations mentioned on the purchase order.
    • Fortuitous cases or cases of absolute necessity, as strikes, lock-out, epidemics, transports suspensions, shortage of raw materials, fuel or energy, fires, floods, machinery accidents or any other cause preventing our factories from producing, gives us the possibility to cancel all or part of the orders for whose progress has been stopped, prohibited or suspended, without any compensations to our expense. The quantities available when cancellation occurred will be delivered to the customer who is to take delivery of them.
    • We shall perform partial deliveries with corresponding invoice. In this case, any partial delivery must be considered as a separate contract and the buyer will not be able to claim benefit of the rest of the goods ordered to delay the corresponding payment
    • A temporary delivery involving a payment, it will have to be declared within eight days after delivery
    • No supply will be taken back nor exchanged without prior written agreement from our Company and subject to repayment of the costs corresponding to this operation.
    • Goods returned without this written agreement cannot in no case, even if they are taken delivery of by us, let suppose such an agreement.
  5. PRICE – PAYMENT TERMS – PENALTIES
    • Unless contrary stipulation in the offer or on the acknowledgement of delivery : prices are given tax not included ; their nature (firm or revisable) and their amount are specified in the special terms.
    • Unless contrary stipulation prices are payable thirty days from the date of invoice, invoices over 50.000 F.T not Incl. will be paid as follows :
      • 30% of amount T not Incl. by cheque net without discount at order
      • 70% plus taxes 30 days from date of invoice
      • no discount for prepayment
    • If payment has not been performed for one of the due date, the other due dates will become due immediately even if they involved bills. Moreover, for penalty clause and for enforcement of modified law 92-1442 of December 31, 1992, the purchaser will be legally indebted for a penalty for delay in payment calculated by application to the total due amounts of an interest rate of 1,5 times the legal rate of interest.
    • Because of the administrative costs, we will not accept orders under the minimum amount mentioned on our offers and orders acknowledgement. Any order accepted by our company with an amount lower than the minimum mentioned will entail a “minimum order” to be charged in order to reach minimum invoicing.
    • Current taxes or future ones relating to the sale will be added to the price and will be paid by the purchaser, except if the latter provides our Company with exemption certificates in due form.
    • We reserve the right to receive advance payments for any order firstly agreed for on a quotation.
    • In case of collection by legal way, 10% of the amounts not paid and due will be requested for compensation as per section 1226 of Civil Code.
    • In case of change in customer’s situation and particularly in case of death, incapacity, winding up, change of companies, of mortgage on its buildings, of pledging of its business etc. we reserve the right even after partial fulfilment of an order, to demand guaranties, to use avoidance and ownership preserve clauses above mentioned. Moreover these events make the due amounts immediately due, whatever the terms agreed for previously.
    • The price given is based on raw materials, energy and labour as they are when drawing up the quotation.
      Our Company reserves the right to :
      • Change its price in case of modification of one of these factors ; particularly in case of imported goods, any variation of exchange rate will be passed on the sale price.
      • Similarly, any modification of taxes and customs duties will be passed on the price.
  6. OWNERSHIP RESERVE
    • The seller keeps ownership of the goods sold until complete payment of the goods and accessories. Due payments not settled can entail goods claiming. These arrangements do not change the fact that, from delivery, purchaser remains responsible for loss and damage risks on goods sold as well as for damages they could cause.
    • Bill or any payment orders remittance is not considered as payments.
    • We can ask for goods to be returned at customer’s expense on simple registered letter.
  7. GUARANTEES
    • Our instruments are guaranteed against manufacturing or material defect. They have no safety specification. Our guarantee, which shall never exceed the price charged, is only valid for the repair of our defective equipment delivered free in our workshops. It applies in case of regular use of our instruments, and does not apply to damages or induced destruction, such as assembly mistake, mechanical accident, lack of maintenance, wrong use, over load or over voltage, calibration performed by a third party.
    • Our responsibility is strictly limited to pure and simple replacement of defective parts on our equipment, the purchaser expressly withdraws his claim to declare us responsible for any damages or loss directly or indirectly caused.
    • Our guaranty is valid for twelve months from the date the equipment is ready repaired and available for the customer.
    • Repair, modification or replacement of a part during the guaranty period does not entail any extension of this guaranty.
    • Equipment supplied by our Company but manufactured by a third party have the guaranty conditions of this manufacturing third party.
  8. JURISDICTION
    • The French law is the law for parties.
      In case of dispute further to a contract subscribed by our Company, the only jurisdictions acknowledged and accepted by both parties is the Court of Paris.
    • This arrangement applies even in case of incidental request, of warranty call or in case of plurality of defendants.

Specific Conditions relating to repairs, verifications, re-calibrations, calibrations

Deliveries

Our repairs, verifications, re calibrations, calibrations times are given for information, they entail no commitment on the part of our Company, however we will do our best to respect them if possible, some time limits can be extended in case of suppliers delays.

Prices

Payments relating to repairs, verifications, re calibrations, calibrations are performed net and without discount; prices are cash on invoice receipt.

Guarantees

Our repairs are guaranteed for a six month period.

Should a quotation for repairs, verification, re calibration, calibration remain unanswered the customer will be bound to get back the instruments he will have gave us at his own expenses, within two months from receipt of a registered letter for formal notice.

After these two months, instruments will be scrapped and no compensation will be paid for the destruction of the instruments.
After twelve months, from dispatch date of the registered letter for formal notice, the instruments will finally be destroyed.

Verification, re calibration, repairs, calibrations will be subject of a quotation with fixed price according to the type of instruments.

Except for these specific conditions relating to repairs, verifications, re calibrations, calibrations, sale conditions above also apply for their unchanged provisions.